The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Director, Customer Service And Branch Operations

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In Ontario's 2019 Sunshine List, there were 10 employees with similar job titles who received an average salary of $133,155.50

$133,155.50

Average Salary in 2019

$129,475.58

Median Salary in 2019

Male
10.00% 
Male
Female
90.00%
Female
10 employees (Director, Customer Service And Branch Operations)
1 10
Low: $104K Median: $129K High: $178K

Below is the quartile breakdown of the salary range.

4 employees received a salary between $104,401 - $122,877
3 employees received a salary between $122,877 - $141,352
1 employees received a salary between $141,352 - $159,828
2 employees received a salary between $159,828 - $178,303

Majority of the employees were paid within the salary range encompassing the first quartile breakdown.

What were the average and median salaries for a Director, Customer Service And Branch Operations listed in the 2019 Ontario Government Sunshine List?

The 2019 Ontario Sunshine List shows that the average and median salaries for a Director, Customer Service And Branch Operations are $133,155.50 and $129,475.58, respectively.

What is the highest salary for a Director, Customer Service And Branch Operations in a public organization in Ontario?

In 2019, Cindy Mercanti, holding the position of Director Customer Service And Provincial Offences Administration at the City of Hamilton received the highest salary of $178,303.56 among similar positions in Ontario public organizations. Nancy Collister, serving as the Director, Customer Service And Branch Operations at City of London - London Public Library , earned the highest salary of $104,401.19 among individuals in the same position across public organizations in Ontario during that year.

What are the top 5 public organizations in Ontario that offer the highest salaries for Director, Customer Service And Branch Operations?

In the year 2019, the highest-paying organizations for Director, Customer Service And Branch Operations and similar positions in the Ontario were as follows: City of Hamilton with an average pay of $178,303.56; Workplace Safety and Insurance Board with an average pay of $165,710.29; City of Kitchener with an average pay of $158,377.75; Health Shared Services Ontario (Hssontario) with an average pay of $137,821.79; and Regional Municipality of Halton with an average pay of $129,475.58.

A total of 10 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.

What are the top 3 public sectors in Ontario that offer the highest salaries for Director, Customer Service And Branch Operations?

In the year 2019, the highest-paying sector or industries for Director, Customer Service And Branch Operations and similar positions in the Ontario were as follows: Crown Agencies with an average pay of $151,766.04; and Municipalities and Services with an average pay of $128,502.96.

There were 2 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.

What is the representation of gender diversity for Director, Customer Service And Branch Operations in Ontario?

The 2019 Ontario Sunshine List indicates that the representation of gender diversity in Director, Customer Service And Branch Operations is 10.00% male and 90.00% female, respectively.

The 2019 Sunshine List has 10 employees who held comparable positions in Ontario.

Full Name Job Title Employer Total Paid
Cindy Mercanti Director Customer Service And Provincial Offences Administration City of Hamilton $178,304
Rosanna Muia Executive Director, Specialized Customer Services Workplace Safety and Insurance Board $165,710
Jana Miller Director, Corporate Customer Service City of Kitchener $158,378
Kevan Houlihan Director, Customer Service Management Health Shared Services Ontario (Hssontario) $137,822
Heather Anderson Director, Communications And Customer Service Regional Municipality of Halton $129,476
Nancy Clarke Director Customer Service Guelph Public Library City of Guelph $126,707
Leanne Segeren-swayze Director, Customer Services Municipality of Chatham-Kent $111,742
Laura Hanna Director, Communications And Customer Service Town of East Gwillimbury $110,040
Lorie Mcfarland Director of Community And Customer Services Loyalist Township $108,976
Nancy Collister Director, Customer Service And Branch Operations City of London - London Public Library $104,401

Yearly Average Paid

Year Total Employee Count Average Paid
201910$133,156