The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Cindy Mercanti
Cindy Mercanti served as the Director Customer Service And Provincial Offences Administration at City of Hamilton in 2023, received an annual salary of $193,650.28 and a taxable benefit of $2,208.18, as indicated by the Government of Ontario's Sunshine list. Cindy has held the same position since 2018 has been receiving six-figure yearly compensation.
$195,858.46
Total paid in 2023
$193,650.28
Salary
$2,208.18
Taxable Benefit
 |
Female Very high confidence |
Find Cindy on LinkedIn| Job Title : | Director Customer Service And Provincial Offences Administration |
| Employer : | City of Hamilton |
| Sector : | Municipalities and Services |
| Year : | 2023 |
Comparing peers in identical roles within the organization | ||||
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$196K | ||||
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Comparison with other individuals in similar positions in Ontario | ||||
$196K | ||||
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| Bottom 90% | Below Average | Above Average | Top 10% |
Between 2015 and 2023, Cindy experienced an average annual increase of approximately 4.42% in annual salary, including taxable benefits at City of Hamilton. By 2023, Cindy's total pay had risen by 40.69% compared to the pay in 2015. Notably, during Cindy's tenure as Director Customer Service And Provincial Offences Administration, there has been a significant 17.07% rise in compensation over the past 5 years. Additional information can be found in the chart and table presented below.
Yearly Total Paid
| Year | Job Title | Salary | Taxable Benefit | Raise |
|---|---|---|---|---|
| 2023 | Director Customer Service And Provincial Offences Administration | $193,650 | $2,208 | ⇧ 3.94% |
| 2022 | Director Customer Service And Provincial Offences Administration | $186,408 | $2,035 | ⇧ 5.35% |
| 2021 | Director Customer Service And Provincial Offences Administration | $178,137 | $733 | ⇧ 1.34% |
| 2020 | Director Customer Service And Provincial Offences Administration | $175,352 | $1,158 | ⇩ -1.01% |
| 2019 | Director Customer Service And Provincial Offences Administration | $175,841 | $2,463 | ⇧ 6.58% |
| 2018 | Director Customer Service And Provincial Offences Administration | $164,880 | $2,419 | ⇧ 11.91% |
| 2017 | Director Customer Service | $147,166 | $2,333 | ⇧ 5.26% |
| 2016 | Director Financial Planning / Policy | $139,690 | $2,339 | ⇧ 2.03% |
| 2015 | Director Financial Planning / Policy | $136,974 | $2,237 |
The 2023 Sunshine List has employee who held exactly same position title ( Director Customer Service And Provincial Offences Administration ) in the City of Hamilton.
| Full Name | Salary | Taxable Benefit |
|---|---|---|
| Cindy Mercanti | $193,650 | $2,208 |
The 2023 Sunshine List has 17 employees who held comparable positions in Ontario.
10 out of 17 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Cindy Mercanti | Director Customer Service And Provincial Offences Administration | City of Hamilton | $195,858 |
| Amanda Pegg | Executive Director, Customer And Corporate Services | Town of Collingwood | $192,132 |
| Matthew P Thibodeau | Director, Information Technology Customer Service | Conestoga College Institute Of Technology and Advanced Learning | $184,727 |
| Jennie Mundy | Director Customer Care Player Services | Ontario Lottery and Gaming Corporation | $177,009 |
| Jana Miller | Director, Corporate Customer Service | City of Kitchener | $169,695 |
| Lee-ann Edgar | Director Customer Care Retailer Services | Ontario Lottery and Gaming Corporation | $160,766 |
| Rebeca Gonzalez | Director - Information Technology Customer Services | City of Toronto - Toronto Transit Commission | $146,707 |
| Cheri Harris | Associate Director of Communications And Customer Service | City of Barrie | $145,288 |
| Lorie Mcfarland | Director of Community And Customer Service | Loyalist Township | $141,304 |
| Antonia Maric | Director, Quality, Regulatory Affairs And Customer Service | Ontario Agency for Health Protection and Promotion | $138,312 |