The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Director Customer Service
In Ontario's 2017 Sunshine List, there were 8 employees with similar job titles who received an average salary of $123,975.38
$123,975.38
Average Salary in 2017
$121,294.46
Median Salary in 2017
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37.50% Male |
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62.50% Female |
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Below is the quartile breakdown of the salary range. |
| 4 employees received a salary between $105,606 - $116,579 |
| 1 employees received a salary between $116,579 - $127,553 |
| 0 employees received a salary between $127,553 - $138,526 |
| 3 employees received a salary between $138,526 - $149,499 |
Majority of the employees were paid within the salary range encompassing the first quartile breakdown.
What were the average and median salaries for a Director Customer Service listed in the 2017 Ontario Government Sunshine List?
The 2017 Ontario Sunshine List shows that the average and median salaries for a Director Customer Service are $123,975.38 and $121,294.46, respectively.
What is the highest salary for a Director Customer Service in a public organization in Ontario?
In 2017, Cindy Mercanti, holding the position of Director Customer Service at the City of Hamilton received the highest salary of $149,499.30 among similar positions in Ontario public organizations.
What are the top 5 public organizations in Ontario that offer the highest salaries for Director Customer Service?
In the year 2017, the highest-paying organizations for Director Customer Service and similar positions in the Ontario were as follows: City of Hamilton with an average pay of $149,499.30; Workplace Safety and Insurance Board with an average pay of $142,304.23; City of Toronto - Toronto Transit Commission with an average pay of $139,410.80; Joseph Brant Hospital with an average pay of $121,294.46; and City of Guelph with an average pay of $114,661.88.
A total of 8 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.
What are the top 3 public sectors in Ontario that offer the highest salaries for Director Customer Service?
In the year 2017, the highest-paying sector or industries for Director Customer Service and similar positions in the Ontario were as follows: Crown Agencies with an average pay of $127,328.89; Municipalities and Services with an average pay of $123,170.33; and Hospitals and Boards of Public Health with an average pay of $121,294.46.
There were 3 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.
What is the representation of gender diversity for Director Customer Service in Ontario?
The 2017 Ontario Sunshine List indicates that the representation of gender diversity in Director Customer Service is 37.50% male and 62.50% female, respectively.
The 2017 Sunshine List has 8 employees who held comparable positions in Ontario.
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Cindy Mercanti | Director Customer Service | City of Hamilton | $149,499 |
| Rosanna Muia | Executive Director Specialized Customer Services | Workplace Safety and Insurance Board | $142,304 |
| Kevin Macleod | Director - Information Technology Customer Services | City of Toronto - Toronto Transit Commission | $139,411 |
| Aman Dhaliwal | Director, Customer Support Services | Joseph Brant Hospital | $121,294 |
| Nancy Clarke | Director Customer Service Guelph Public Library | City of Guelph | $114,662 |
| Kevan C Houlihan | Director, Customer Service Management | Health Shared Services Ontario (Hssontario) | $112,354 |
| Margaret Wilkinson | Director, Customer Services And Branch Operations | City of London - London Public Library | $106,673 |
| Leanne M. Segeren-swayze | Director, Customer Services | Municipality of Chatham-Kent | $105,607 |
Yearly Average Paid
| Year | Total Employee Count | Average Paid |
|---|---|---|
| 2017 | 8 | $123,975 |
| 2012 | 9 | $146,165 |
| 2011 | 13 | $138,593 |
| 2010 | 10 | $144,110 |
| 2009 | 7 | $145,973 |