The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Sabnam Bala

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Sabnam Bala served as the Manager, Customer Service at Metrolinx in 2023, received an annual salary of $120,858.84 and a taxable benefit of $655.22, as indicated by the Government of Ontario's Sunshine list.

$121,514.06

Total paid in 2023

$120,858.84

Salary

$655.22

Taxable Benefit

Gender: Female
Female
High confidence

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Job Title :   Manager, Customer Service
Employer :   Metrolinx
Sector :   Crown Agencies
Year :   2023

Comparing peers in identical roles within the organization

$122K
Low: $122K Avg: $127K High: $133K

Comparison with other individuals in similar positions in Ontario

$122K
Low: $101K Avg: $123K High: $174K
Bottom 90% Below Average Above Average Top 10%

Between 2021 and 2023, Sabnam experienced an average annual increase of approximately 4.53% in annual salary, including taxable benefits at Metrolinx. By 2023, Sabnam's total pay had risen by 9.26% compared to the pay in 2021. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2023 Manager, Customer Service $120,859 $655 3.51%
2022 Manager, Customer Service $116,742 $654 5.56%
2021 Manager, Customer Service $111,096 $116

The 2023 Sunshine List has 5 employees who held exactly same position title ( Manager, Customer Service ) in the Metrolinx.

Full Name Salary Taxable Benefit
Minh Quincy Ly $132,526 $675
Michelle Mcneil $130,971 $168
Susie A Mcdonough $123,823 $684
Mayur Acharya $122,636 $658
Sabnam Bala $120,859 $655

The 2023 Sunshine List has 104 employees who held comparable positions in Ontario.

10 out of 104 employees

Full Name Job Title Employer Total Paid
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $173,564
Karen Facca Manager, Collections And Customer Service Regional Municipality of Durham $173,069
Carlo Casale Manager Customer Care Services Toronto Water City of Toronto $171,523
Bonnie Munslow Manager, Corporate Customer Services Town of Newmarket $163,678
Rosanna Agostino Manager Transportation Customer Strategy And Services Regional Municipality of York $154,420
Leila Miss Dianat Manager, Customer Service Demands Analytics Metrolinx $154,978
Sylvie Dubreuil Manager, Information Technology Customer Services Health Sciences North $149,681
Tina Distefano Manager Customer Service Revenue Services City of Toronto $148,920
Davina Connors Manager, Customer Support, Customer Service Delivery Metrolinx $144,866
Michelle Herder Program Manager Corporate Customer Service Strategy Regional Municipality of York $143,849