The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Manager, Customer Service

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In Ontario's 2024 Sunshine List, there were 92 employees with similar job titles who received an average salary of $124,259.14

$124,259.14

Average Salary in 2024

$119,737.71

Median Salary in 2024

Male
31.11% 
Male
Female
68.89%
Female
92 employees (Manager, Customer Service)
1 92
Low: $101K Median: $120K High: $184K

Below is the quartile breakdown of the salary range.

50 employees received a salary between $100,636 - $121,527
28 employees received a salary between $121,527 - $142,418
12 employees received a salary between $142,418 - $163,308
2 employees received a salary between $163,308 - $184,199

Majority of the employees were paid within the salary range encompassing the first quartile breakdown.

What were the average and median salaries for a Manager, Customer Service listed in the 2024 Ontario Government Sunshine List?

The 2024 Ontario Sunshine List shows that the average and median salaries for a Manager, Customer Service are $124,259.14 and $119,737.71, respectively.

What is the highest salary for a Manager, Customer Service in a public organization in Ontario?

In 2024, Derek A Thomas, holding the position of Manager Customer Field Services Toronto Water at the City of Toronto received the highest salary of $184,199.96 among similar positions in Ontario public organizations. Rhonda Grundy, serving as the Manager, Customer Service at City of Oshawa , earned the highest salary of $145,892.16 among individuals in the same position across public organizations in Ontario during that year.

What are the top 5 public organizations in Ontario that offer the highest salaries for Manager, Customer Service?

In the year 2024, the highest-paying organizations for Manager, Customer Service and similar positions in the Ontario were as follows: Regional Municipality of Durham with an average pay of $172,314.58; York Catholic District School Board with an average pay of $152,689.45; Environment, Conservation and Parks with an average pay of $152,330.65; Metrolinx with an average pay of $146,107.15; and City of Oshawa with an average pay of $145,892.16.

A total of 46 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.

What are the top 3 public sectors in Ontario that offer the highest salaries for Manager, Customer Service?

In the year 2024, the highest-paying sector or industries for Manager, Customer Service and similar positions in the Ontario were as follows: School Boards with an average pay of $152,689.45; Government of Ontario - Ministries with an average pay of $142,267.34; and Hospitals and Boards of Public Health with an average pay of $130,514.09.

There were 7 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.

What is the representation of gender diversity for Manager, Customer Service in Ontario?

The 2024 Ontario Sunshine List indicates that the representation of gender diversity in Manager, Customer Service is 31.11% male and 68.89% female, respectively.

The 2024 Sunshine List has 92 employees who held comparable positions in Ontario.

10 out of 92 employees

Full Name Job Title Employer Total Paid
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $184,200
Karen Facca Manager, Collections And Customer Service Regional Municipality of Durham $172,315
Ian Shoong Manager, Application Support - Transit, Customer Care And Shared Services Metrolinx $163,057
Winnie Lee Manager Customer Service City of Windsor $160,386
Rosanna Agostino Manager Public Works Customer Strategy And Services Regional Municipality of York $157,035
Leila Dianat Manager, Customer Service Demands Analytics Metrolinx $156,496
Sylvie Dubreuil Manager, Information Technology Customer Services Health Sciences North $152,789
Janet Mills Manager, Customer And Business Services Environment, Conservation and Parks $152,331
Scott Boland Manager Customer Service And School Learning Team York Catholic District School Board $152,689
Lodon Hassan Divisional Manager - Customer Service City of Toronto - Toronto Transit Commission $149,418

Yearly Average Paid

Year Total Employee Count Average Paid
202492$124,259
2023104$122,800
202287$122,573
202179$122,572
202059$124,777
201949$125,376
201844$127,125
201744$122,398
201645$116,748
201544$117,003
201448$121,355
201336$120,192
201241$121,742
201141$121,431
201041$120,215
200937$120,019
200833$116,250
200728$114,087
200624$111,742
20054$105,282
20032$119,199
20021$103,100