The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Manager, Customer Service

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In Ontario's 2023 Sunshine List, there were 104 employees with similar job titles who received an average salary of $122,799.84

$122,799.84

Average Salary in 2023

$120,989.10

Median Salary in 2023

Male
33.33% 
Male
Female
66.67%
Female
104 employees (Manager, Customer Service)
1 104
Low: $101K Median: $121K High: $174K

Below is the quartile breakdown of the salary range.

47 employees received a salary between $100,663 - $118,888
39 employees received a salary between $118,888 - $137,114
14 employees received a salary between $137,114 - $155,339
4 employees received a salary between $155,339 - $173,564

Majority of the employees were paid within the salary range encompassing the first quartile breakdown.

What were the average and median salaries for a Manager, Customer Service listed in the 2023 Ontario Government Sunshine List?

The 2023 Ontario Sunshine List shows that the average and median salaries for a Manager, Customer Service are $122,799.84 and $120,989.10, respectively.

What is the highest salary for a Manager, Customer Service in a public organization in Ontario?

In 2023, Derek A Thomas, holding the position of Manager Customer Field Services Toronto Water at the City of Toronto received the highest salary of $173,564.49 among similar positions in Ontario public organizations. Rhonda Grundy, serving as the Manager, Customer Service at City of Oshawa , earned the highest salary of $141,612.07 among individuals in the same position across public organizations in Ontario during that year.

What are the top 5 public organizations in Ontario that offer the highest salaries for Manager, Customer Service?

In the year 2023, the highest-paying organizations for Manager, Customer Service and similar positions in the Ontario were as follows: Regional Municipality of Durham with an average pay of $173,069.48; Town of Newmarket with an average pay of $163,677.94; Regional Municipality of York with an average pay of $144,993.06; Regional Municipality of Halton with an average pay of $143,752.77; and City of Oshawa with an average pay of $141,612.07.

A total of 39 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.

What are the top 3 public sectors in Ontario that offer the highest salaries for Manager, Customer Service?

In the year 2023, the highest-paying sector or industries for Manager, Customer Service and similar positions in the Ontario were as follows: Government of Ontario - Ministries with an average pay of $133,663.87; Hospitals and Boards of Public Health with an average pay of $130,878.02; and Colleges with an average pay of $127,573.89.

There were 6 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.

What is the representation of gender diversity for Manager, Customer Service in Ontario?

The 2023 Ontario Sunshine List indicates that the representation of gender diversity in Manager, Customer Service is 33.33% male and 66.67% female, respectively.

The 2023 Sunshine List has 104 employees who held comparable positions in Ontario.

10 out of 104 employees

Full Name Job Title Employer Total Paid
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $173,564
Karen Facca Manager, Collections And Customer Service Regional Municipality of Durham $173,069
Carlo Casale Manager Customer Care Services Toronto Water City of Toronto $171,523
Bonnie Munslow Manager, Corporate Customer Services Town of Newmarket $163,678
Rosanna Agostino Manager Transportation Customer Strategy And Services Regional Municipality of York $154,420
Leila Miss Dianat Manager, Customer Service Demands Analytics Metrolinx $154,978
Sylvie Dubreuil Manager, Information Technology Customer Services Health Sciences North $149,681
Tina Distefano Manager Customer Service Revenue Services City of Toronto $148,920
Davina Connors Manager, Customer Support, Customer Service Delivery Metrolinx $144,866
Michelle Herder Program Manager Corporate Customer Service Strategy Regional Municipality of York $143,849

Yearly Average Paid

Year Total Employee Count Average Paid
2023104$122,800
202287$122,573
202179$122,572
202059$124,777
201949$125,376
201844$127,125
201744$122,398
201645$116,748
201544$117,003
201448$121,355
201336$120,192
201241$121,742
201141$121,431
201041$120,215
200937$120,019
200833$116,250
200728$114,087
200624$111,742
20054$105,282
20032$119,199
20021$103,100