The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Senior Manager, Customer Contact Centre
In Ontario's 2019 Sunshine List, there were 12 employees with similar job titles who received an average salary of $120,520.58
$120,520.58
Average Salary in 2019
$118,917.23
Median Salary in 2019
 |
50.00% Male |
 |
50.00% Female |
| ||||||||
|
||||||||
Below is the quartile breakdown of the salary range. |
| 6 employees received a salary between $103,085 - $116,741 |
| 3 employees received a salary between $116,741 - $130,398 |
| 2 employees received a salary between $130,398 - $144,054 |
| 1 employees received a salary between $144,054 - $157,710 |
Majority of the employees were paid within the salary range encompassing the first quartile breakdown.
What were the average and median salaries for a Senior Manager, Customer Contact Centre listed in the 2019 Ontario Government Sunshine List?
The 2019 Ontario Sunshine List shows that the average and median salaries for a Senior Manager, Customer Contact Centre are $120,520.58 and $118,917.23, respectively.
What is the highest salary for a Senior Manager, Customer Contact Centre in a public organization in Ontario?
In 2019, Carrie Aloussis, holding the position of Senior Manager Customer Stakeholder And Community Engagement at the Independent Electricity System Operator received the highest salary of $157,710.11 among similar positions in Ontario public organizations. Brendan Mccann, serving as the Senior Manager, Customer Contact Centre at Government and Consumer Services , earned the highest salary of $118,917.23 among individuals in the same position across public organizations in Ontario during that year.
What are the top 5 public organizations in Ontario that offer the highest salaries for Senior Manager, Customer Contact Centre?
In the year 2019, the highest-paying organizations for Senior Manager, Customer Contact Centre and similar positions in the Ontario were as follows: Independent Electricity System Operator with an average pay of $157,710.11; Municipal Property Assessment Corporation with an average pay of $133,802.54; City of Windsor with an average pay of $131,411.18; Metrolinx with an average pay of $130,066.66; and Government and Consumer Services with an average pay of $115,267.16.
A total of 7 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.
What are the top 3 public sectors in Ontario that offer the highest salaries for Senior Manager, Customer Contact Centre?
In the year 2019, the highest-paying sector or industries for Senior Manager, Customer Contact Centre and similar positions in the Ontario were as follows: Other Public Sector Employers with an average pay of $145,756.33; Municipalities and Services with an average pay of $117,387.46; and Government of Ontario - Ministries with an average pay of $115,267.16.
There were 4 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.
What is the representation of gender diversity for Senior Manager, Customer Contact Centre in Ontario?
The 2019 Ontario Sunshine List indicates that the representation of gender diversity in Senior Manager, Customer Contact Centre is 50.00% male and 50.00% female, respectively.
The 2019 Sunshine List has 12 employees who held comparable positions in Ontario.
10 out of 12 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Carrie Aloussis | Senior Manager Customer Stakeholder And Community Engagement | Independent Electricity System Operator | $157,710 |
| Sabrina Mandarello | Senior Manager, Valuation And Customer Relations | Municipal Property Assessment Corporation | $133,803 |
| Jason Moore | Senior Manager Communications And Customer Service | City of Windsor | $131,411 |
| Alysha Hille | Senior Manager, Digital Strategy And Customer Relationship Management | Metrolinx | $130,067 |
| Saleha Sajid | Senior Customer Experience Design Manager | Ontario Lottery and Gaming Corporation | $126,057 |
| Brendan Mccann | Senior Manager, Customer Contact Centre | Government and Consumer Services | $118,917 |
| Leeann Wallenius | Senior Customer Insights Manager | Ontario Lottery and Gaming Corporation | $114,243 |
| Josephina Pacione | Senior Lean And Customer Insights Manager | Ontario Lottery and Gaming Corporation | $112,513 |
| Sonny Khindria | Senior Manager, Customer Contact Centre | Government and Consumer Services | $111,617 |
| Michael Mckerracher | Senior Customer Experience Design Manager | Ontario Lottery and Gaming Corporation | $103,461 |
Yearly Average Paid
| Year | Total Employee Count | Average Paid |
|---|---|---|
| 2019 | 12 | $120,521 |
| 2018 | 6 | $128,806 |