The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Manager, Customer Services

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In Ontario's 2021 Sunshine List, there were 34 employees with similar job titles who received an average salary of $121,161.15

$121,161.15

Average Salary in 2021

$113,698.65

Median Salary in 2021

Male
26.47% 
Male
Female
73.53%
Female
34 employees (Manager, Customer Services)
1 34
Low: $100K Median: $114K High: $174K

Below is the quartile breakdown of the salary range.

21 employees received a salary between $100,375 - $118,702
8 employees received a salary between $118,702 - $137,030
1 employees received a salary between $137,030 - $155,357
4 employees received a salary between $155,357 - $173,684

Majority of the employees were paid within the salary range encompassing the first quartile breakdown.

What were the average and median salaries for a Manager, Customer Services listed in the 2021 Ontario Government Sunshine List?

The 2021 Ontario Sunshine List shows that the average and median salaries for a Manager, Customer Services are $121,161.15 and $113,698.65, respectively.

What is the highest salary for a Manager, Customer Services in a public organization in Ontario?

In 2021, Derek A Thomas, holding the position of Manager Customer Field Services Toronto Water at the City of Toronto received the highest salary of $173,684.76 among similar positions in Ontario public organizations. Daniela Di Francesco, serving as the Manager, Customer Services at City of Brantford , earned the highest salary of $118,977.34 among individuals in the same position across public organizations in Ontario during that year.

What are the top 5 public organizations in Ontario that offer the highest salaries for Manager, Customer Services?

In the year 2021, the highest-paying organizations for Manager, Customer Services and similar positions in the Ontario were as follows: Town of Newmarket with an average pay of $158,690.29; Regional Municipality of York with an average pay of $156,052.35; Metrolinx with an average pay of $152,086.56; City of Toronto with an average pay of $151,753.06; and Environment, Conservation and Parks with an average pay of $135,406.95.

A total of 15 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.

What are the top 3 public sectors in Ontario that offer the highest salaries for Manager, Customer Services?

In the year 2021, the highest-paying sector or industries for Manager, Customer Services and similar positions in the Ontario were as follows: Municipalities and Services with an average pay of $139,129.17; Government of Ontario - Ministries with an average pay of $135,406.95; and Hospitals and Boards of Public Health with an average pay of $115,149.59.

There were 6 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.

What is the representation of gender diversity for Manager, Customer Services in Ontario?

The 2021 Ontario Sunshine List indicates that the representation of gender diversity in Manager, Customer Services is 26.47% male and 73.53% female, respectively.

The 2021 Sunshine List has 34 employees who held comparable positions in Ontario.

10 out of 34 employees

Full Name Job Title Employer Total Paid
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $173,685
Carlo Casale Manager Customer Care Services Toronto Water City of Toronto $172,427
Bonnie Munslow Manager, Corporate Customer Services Town of Newmarket $158,690
Rosanna Agostino Manager Transportation Customer Strategy And Services Regional Municipality of York $156,052
Alexander Karlov Manager, Application Support - Transit, Customer Care And Shared Services Metrolinx $152,087
Janet Mills Manager, Customer And Business Services Environment, Conservation and Parks $135,407
Tricia Holden Manager Systems Planning And Customer Services Regional Municipality of Halton $134,551
Kamaldeep Sangha Manager Customer Care Services Toronto Water City of Toronto $131,459
Tina Distefano Manager Customer Service Revenue Services City of Toronto $129,442
Jonathan Hamilton Program Manager, Waste Collection And Customer Services City of Ottawa $124,667

Yearly Average Paid

Year Total Employee Count Average Paid
202134$121,161
202015$132,630
201916$132,653
201815$132,188
201715$122,390
201613$115,415
20158$115,873
201418$126,153
201317$118,018
201220$118,550
201119$122,011
201020$122,272
200920$123,552
200817$116,913
200716$114,761
20051$101,528
20041$108,513