The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Manager, Customer Care Services
In Ontario's 2024 Sunshine List, there were 34 employees with similar job titles who received an average salary of $115,956.12
$115,956.12
Average Salary in 2024
$114,109.55
Median Salary in 2024
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34.38% Male |
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65.63% Female |
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Below is the quartile breakdown of the salary range. |
| 20 employees received a salary between $100,636 - $116,241 |
| 10 employees received a salary between $116,241 - $131,847 |
| 3 employees received a salary between $131,847 - $147,452 |
| 1 employees received a salary between $147,452 - $163,057 |
Majority of the employees were paid within the salary range encompassing the first quartile breakdown.
What were the average and median salaries for a Manager, Customer Care Services listed in the 2024 Ontario Government Sunshine List?
The 2024 Ontario Sunshine List shows that the average and median salaries for a Manager, Customer Care Services are $115,956.12 and $114,109.55, respectively.
What is the highest salary for a Manager, Customer Care Services in a public organization in Ontario?
In 2024, Ian Shoong, holding the position of Manager, Application Support - Transit, Customer Care And Shared Services at the Metrolinx received the highest salary of $163,057.44 among similar positions in Ontario public organizations. Jennifer Payne, serving as the Manager, Customer Care Services at Workplace Safety and Insurance Board , earned the highest salary of $135,831.85 among individuals in the same position across public organizations in Ontario during that year.
What are the top 5 public organizations in Ontario that offer the highest salaries for Manager, Customer Care Services?
In the year 2024, the highest-paying organizations for Manager, Customer Care Services and similar positions in the Ontario were as follows: Ontario Lottery and Gaming Corporation with an average pay of $134,772.93; Metrolinx with an average pay of $129,143.47; Workplace Safety and Prevention Services with an average pay of $122,213.38; Workplace Safety and Insurance Board with an average pay of $113,696.29; and Liquor Control Board of Ontario with an average pay of $110,184.64.
A total of 6 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.
What are the top 3 public sectors in Ontario that offer the highest salaries for Manager, Customer Care Services?
In the year 2024, the highest-paying sector or industries for Manager, Customer Care Services and similar positions in the Ontario were as follows: Other Public Sector Employers with an average pay of $122,213.38; Crown Agencies with an average pay of $116,066.35; and Colleges with an average pay of $106,172.09.
There were 3 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.
What is the representation of gender diversity for Manager, Customer Care Services in Ontario?
The 2024 Ontario Sunshine List indicates that the representation of gender diversity in Manager, Customer Care Services is 34.38% male and 65.63% female, respectively.
The 2024 Sunshine List has 34 employees who held comparable positions in Ontario.
10 out of 34 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Ian Shoong | Manager, Application Support - Transit, Customer Care And Shared Services | Metrolinx | $163,057 |
| Jennifer Payne | Manager, Customer Care Services | Workplace Safety and Insurance Board | $135,832 |
| Amanda Michelle Gomez Birchenall | Senior Customer Care Optimization Manager | Ontario Lottery and Gaming Corporation | $134,773 |
| Daiva Liskauskas | Manager, Customer Care Services | Workplace Safety and Insurance Board | $132,872 |
| Steven Fusca | Manager, Customer Care Services | Workplace Safety and Insurance Board | $130,600 |
| Nishanthan Vijayarajah | Manager, Customer Care | Metrolinx | $125,913 |
| Lillian Embersic | Manager, Customer Care Services | Workplace Safety and Insurance Board | $125,540 |
| Nadia Conforti Paolella | Manager, Customer Care | Workplace Safety and Prevention Services | $122,213 |
| Calvin Fors | Manager, Customer Care Services | Workplace Safety and Insurance Board | $120,876 |
| Debra Pettinella | Manager, Customer Care Services | Workplace Safety and Insurance Board | $120,876 |
Yearly Average Paid
| Year | Total Employee Count | Average Paid |
|---|---|---|
| 2024 | 34 | $115,956 |
| 2023 | 40 | $115,713 |
| 2022 | 31 | $116,255 |
| 2017 | 7 | $109,240 |