The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Manager - Customer Service
In Ontario's 2023 Sunshine List, there were 104 employees with similar job titles who received an average salary of $122,799.84
$122,799.84
Average Salary in 2023
$120,989.10
Median Salary in 2023
 |
33.33% Male |
 |
66.67% Female |
| ||||||||
|
||||||||
Below is the quartile breakdown of the salary range. |
| 47 employees received a salary between $100,663 - $118,888 |
| 39 employees received a salary between $118,888 - $137,114 |
| 14 employees received a salary between $137,114 - $155,339 |
| 4 employees received a salary between $155,339 - $173,564 |
Majority of the employees were paid within the salary range encompassing the first quartile breakdown.
What were the average and median salaries for a Manager - Customer Service listed in the 2023 Ontario Government Sunshine List?
The 2023 Ontario Sunshine List shows that the average and median salaries for a Manager - Customer Service are $122,799.84 and $120,989.10, respectively.
What is the highest salary for a Manager - Customer Service in a public organization in Ontario?
In 2023, Derek A Thomas, holding the position of Manager Customer Field Services Toronto Water at the City of Toronto received the highest salary of $173,564.49 among similar positions in Ontario public organizations. Katerina Georgopoulos, serving as the Manager - Customer Service at City of Toronto - Toronto Transit Commission , earned the highest salary of $108,504.71 among individuals in the same position across public organizations in Ontario during that year.
What are the top 5 public organizations in Ontario that offer the highest salaries for Manager - Customer Service?
In the year 2023, the highest-paying organizations for Manager - Customer Service and similar positions in the Ontario were as follows: Regional Municipality of Durham with an average pay of $173,069.48; Town of Newmarket with an average pay of $163,677.94; Regional Municipality of York with an average pay of $144,993.06; Regional Municipality of Halton with an average pay of $143,752.77; and City of Oshawa with an average pay of $141,612.07.
A total of 39 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.
What are the top 3 public sectors in Ontario that offer the highest salaries for Manager - Customer Service?
In the year 2023, the highest-paying sector or industries for Manager - Customer Service and similar positions in the Ontario were as follows: Government of Ontario - Ministries with an average pay of $133,663.87; Hospitals and Boards of Public Health with an average pay of $130,878.02; and Colleges with an average pay of $127,573.89.
There were 6 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.
What is the representation of gender diversity for Manager - Customer Service in Ontario?
The 2023 Ontario Sunshine List indicates that the representation of gender diversity in Manager - Customer Service is 33.33% male and 66.67% female, respectively.
The 2023 Sunshine List has 104 employees who held comparable positions in Ontario.
10 out of 104 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Derek A Thomas | Manager Customer Field Services Toronto Water | City of Toronto | $173,564 |
| Karen Facca | Manager, Collections And Customer Service | Regional Municipality of Durham | $173,069 |
| Carlo Casale | Manager Customer Care Services Toronto Water | City of Toronto | $171,523 |
| Bonnie Munslow | Manager, Corporate Customer Services | Town of Newmarket | $163,678 |
| Rosanna Agostino | Manager Transportation Customer Strategy And Services | Regional Municipality of York | $154,420 |
| Leila Miss Dianat | Manager, Customer Service Demands Analytics | Metrolinx | $154,978 |
| Sylvie Dubreuil | Manager, Information Technology Customer Services | Health Sciences North | $149,681 |
| Tina Distefano | Manager Customer Service Revenue Services | City of Toronto | $148,920 |
| Davina Connors | Manager, Customer Support, Customer Service Delivery | Metrolinx | $144,866 |
| Michelle Herder | Program Manager Corporate Customer Service Strategy | Regional Municipality of York | $143,849 |
Yearly Average Paid
| Year | Total Employee Count | Average Paid |
|---|---|---|
| 2023 | 104 | $122,800 |
| 2013 | 36 | $120,192 |
| 2012 | 41 | $121,742 |
| 2011 | 41 | $121,431 |
| 2010 | 41 | $120,215 |
| 2009 | 37 | $120,019 |
| 2006 | 24 | $111,742 |