The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Contact Centre Manager
In Ontario's 2019 Sunshine List, there were 12 employees with similar job titles who received an average salary of $116,375.67
$116,375.67
Average Salary in 2019
$117,630.73
Median Salary in 2019
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33.33% Male |
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66.67% Female |
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Below is the quartile breakdown of the salary range. |
| 2 employees received a salary between $101,141 - $108,975 |
| 4 employees received a salary between $108,975 - $116,810 |
| 4 employees received a salary between $116,810 - $124,644 |
| 2 employees received a salary between $124,644 - $132,478 |
Majority of the employees were paid within the salary range encompassing the second and third quartile breakdown.
What were the average and median salaries for a Contact Centre Manager listed in the 2019 Ontario Government Sunshine List?
The 2019 Ontario Sunshine List shows that the average and median salaries for a Contact Centre Manager are $116,375.67 and $117,630.73, respectively.
What is the highest salary for a Contact Centre Manager in a public organization in Ontario?
In 2019, Scott Gow, holding the position of Manager, Contact Centre Solutions at the Government and Consumer Services received the highest salary of $132,478.65 among similar positions in Ontario public organizations. Athol Robertson, serving as the Contact Centre Manager at Liquor Control Board of Ontario , earned the highest salary of $121,588.06 among individuals in the same position across public organizations in Ontario during that year.
What are the top 5 public organizations in Ontario that offer the highest salaries for Contact Centre Manager?
In the year 2019, the highest-paying organizations for Contact Centre Manager and similar positions in the Ontario were as follows: Government and Consumer Services with an average pay of $123,596.00; Liquor Control Board of Ontario with an average pay of $121,588.06; Ontario Power Generation with an average pay of $119,039.99; City of Windsor with an average pay of $117,630.73; and Labour with an average pay of $115,165.40.
A total of 9 organizations had employees who held comparable positions as mentioned in the Ontario Sunshine list.
What are the top 3 public sectors in Ontario that offer the highest salaries for Contact Centre Manager?
In the year 2019, the highest-paying sector or industries for Contact Centre Manager and similar positions in the Ontario were as follows: Government of Ontario - Ministries with an average pay of $119,192.41; Ontario Power Generation with an average pay of $119,039.99; and Crown Agencies with an average pay of $116,906.61.
There were 5 sectors where employees held similar positions, as indicated in the Ontario Sunshine list.
What is the representation of gender diversity for Contact Centre Manager in Ontario?
The 2019 Ontario Sunshine List indicates that the representation of gender diversity in Contact Centre Manager is 33.33% male and 66.67% female, respectively.
The 2019 Sunshine List has 12 employees who held comparable positions in Ontario.
10 out of 12 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Scott Gow | Manager, Contact Centre Solutions | Government and Consumer Services | $132,479 |
| Gehan Saad | Manager, Business Contact Centre | Government and Consumer Services | $131,371 |
| Athol Robertson | Contact Centre Manager | Liquor Control Board of Ontario | $121,588 |
| Brendan Mccann | Senior Manager, Customer Contact Centre | Government and Consumer Services | $118,917 |
| Amy Coghill | Manager Contact Centre | Ontario Power Generation | $119,040 |
| Alena Sleziak | Manager Customer Contact Centre | City of Windsor | $117,631 |
| Lacy-lee Mckenna | Manager, Occupational Health And Safety Contact Centre | Labour | $115,165 |
| Sonny Khindria | Senior Manager, Customer Contact Centre | Government and Consumer Services | $111,617 |
| Claire Matthews | Group Manager, Program Delivery And Contact Centre Operations | Cancer Care Ontario | $112,225 |
| Rosaria Cozis | Manager, Contact Centre | City of Markham | $109,728 |
Yearly Average Paid
| Year | Total Employee Count | Average Paid |
|---|---|---|
| 2019 | 12 | $116,376 |
| 2018 | 7 | $115,174 |
| 2017 | 7 | $111,501 |
| 2016 | 7 | $114,389 |
| 2015 | 6 | $107,599 |
| 2011 | 5 | $113,794 |
| 2010 | 5 | $113,851 |
| 2009 | 1 | $123,411 |
| 2008 | 4 | $108,581 |