The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Stephanie Wai

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Stephanie Wai served as the Manager Customer Service And Issues Management at City of Toronto in 2022, received an annual salary of $134,008.29 and a taxable benefit of $1,016.56, as indicated by the Government of Ontario's Sunshine list. Stephanie has held the same position since 2021 has been receiving six-figure yearly compensation.

$135,024.85

Total paid in 2022

$134,008.29

Salary

$1,016.56

Taxable Benefit

Gender: Female
Female
Very high confidence

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Job Title :   Manager Customer Service And Issues Management
Employer :   City of Toronto
Sector :   Municipalities and Services
Year :   2022

Comparing peers in identical roles within the organization

$135K
Low: $135K Avg: $135K High: $135K

Comparison with other individuals in similar positions in Ontario

$135K
Low: $101K Avg: $123K High: $167K
Bottom 90% Below Average Above Average Top 10%

Between 2014 and 2022, Stephanie experienced an average annual increase of approximately 5.39% in annual salary, including taxable benefits at City of Toronto. By 2022, Stephanie's total pay had risen by 33.26% compared to the pay in 2014. Notably, during Stephanie's tenure as Manager Customer Service And Issues Management, there has been a significant 10.36% decline in compensation over the past 1 year. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2022 Manager Customer Service And Issues Management $134,008 $1,017 -10.36%
2021 Manager Customer Service And Issues Management $149,625 $1,006 40.60%
2019 Manager Policy And Strategic Issues $102,868 $4,262 -14.86%
2018 Manager Policy And Strategic Issues $121,583 $4,246 8.48%
2017 Manager Policy And Strategic Issues $114,889 $1,107 6.04%
2016 Manager Policy And Strategic Issues $108,603 $789 5.81%
2015 Manager Policy And Strategic Issues $102,638 $748 2.03%
2014 Policy And Planning Advisor $100,634 $692

The 2022 Sunshine List has employee who held exactly same position title ( Manager Customer Service And Issues Management ) in the City of Toronto.

Full Name Salary Taxable Benefit
Stephanie Wai $134,008 $1,017

The 2022 Sunshine List has 87 employees who held comparable positions in Ontario.

10 out of 87 employees

Full Name Job Title Employer Total Paid
Carlo Casale Manager Customer Care Services Toronto Water City of Toronto $166,888
Bonnie Munslow Manager, Corporate Customer Services Town of Newmarket $165,134
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $163,849
Karen Facca Manager, Collections And Customer Service Regional Municipality of Durham $163,330
Rami El Feghali Manager, Customer Service City of Ottawa $158,524
Rosanna Agostino Manager Transportation Customer Strategy And Services Regional Municipality of York $156,487
Karen Millington Senior Manager, Union Station Campus Customer Service Delivery Metrolinx $150,827
Maria Presta Manager, Customer Care Services Workplace Safety and Insurance Board $141,230
Michelle Herder Program Manager Corporate Customer Service Strategy Regional Municipality of York $141,535
Janet Mills Manager, Customer And Business Services Environment, Conservation and Parks $139,880