The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Penny Bertrand-smith

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Penny Bertrand-smith served as the Manager of Customer Service And 311 at City of Greater Sudbury in 2023, received an annual salary of $113,612.24 and a taxable benefit of $678.33, as indicated by the Government of Ontario's Sunshine list. Penny has held the same position since 2023 has been receiving six-figure yearly compensation.

$114,290.57

Total paid in 2023

$113,612.24

Salary

$678.33

Taxable Benefit

Gender: Female
Female
Very high confidence

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Job Title :   Manager of Customer Service And 311
Employer :   City of Greater Sudbury
Sector :   Municipalities and Services
Year :   2023

Comparing peers in identical roles within the organization

$114K
Low: $114K Avg: $114K High: $114K

Comparison with other individuals in similar positions in Ontario

$114K
Low: $101K Avg: $123K High: $174K
Bottom 90% Below Average Above Average Top 10%

Between 2022 and 2023, Penny experienced an average annual increase of approximately 11.32% in annual salary, including taxable benefits at City of Greater Sudbury. By 2023, Penny's total pay had risen by 11.32% compared to the pay in 2022. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2023 Manager of Customer Service And 311 $113,612 $678 11.32%
2022 Manager, Customer Service And 311 $102,167 $504

The 2023 Sunshine List has employee who held exactly same position title ( Manager of Customer Service And 311 ) in the City of Greater Sudbury.

Full Name Salary Taxable Benefit
Penny Bertrand-smith $113,612 $678

The 2023 Sunshine List has 104 employees who held comparable positions in Ontario.

10 out of 104 employees

Full Name Job Title Employer Total Paid
Derek A Thomas Manager Customer Field Services Toronto Water City of Toronto $173,564
Karen Facca Manager, Collections And Customer Service Regional Municipality of Durham $173,069
Carlo Casale Manager Customer Care Services Toronto Water City of Toronto $171,523
Bonnie Munslow Manager, Corporate Customer Services Town of Newmarket $163,678
Rosanna Agostino Manager Transportation Customer Strategy And Services Regional Municipality of York $154,420
Leila Miss Dianat Manager, Customer Service Demands Analytics Metrolinx $154,978
Sylvie Dubreuil Manager, Information Technology Customer Services Health Sciences North $149,681
Tina Distefano Manager Customer Service Revenue Services City of Toronto $148,920
Davina Connors Manager, Customer Support, Customer Service Delivery Metrolinx $144,866
Michelle Herder Program Manager Corporate Customer Service Strategy Regional Municipality of York $143,849