The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Natalie Helmer

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Natalie Helmer served as the Senior Customer Service Representative at City of Ottawa in 2023, received an annual salary of $133,887.15 and a taxable benefit of $475.03, as indicated by the Government of Ontario's Sunshine list.

$134,362.18

Total paid in 2023

$133,887.15

Salary

$475.03

Taxable Benefit

Gender: Female
Female
Very high confidence

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Job Title :   Senior Customer Service Representative
Employer :   City of Ottawa
Sector :   Municipalities and Services
Year :   2023

Comparing peers in identical roles within the organization

$134K
Low: $120K Avg: $127K High: $134K

Comparison with other individuals in similar positions in Ontario

$134K
Low: $106K Avg: $121K High: $140K
Bottom 90% Below Average Above Average Top 10%

Between 2022 and 2023, Natalie experienced an average annual increase of approximately 23.46% in annual salary, including taxable benefits at City of Ottawa. By 2023, Natalie's total pay had risen by 23.46% compared to the pay in 2022. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2023 Senior Customer Service Representative $133,887 $475 23.46%
2022 Senior Customer Service Representative $108,374 $460

The 2023 Sunshine List has 2 employees who held exactly same position title ( Senior Customer Service Representative ) in the City of Ottawa.

Full Name Salary Taxable Benefit
Natalie Helmer $133,887 $475
Laetitia Kadyate $120,009 $0

The 2023 Sunshine List has 13 employees who held comparable positions in Ontario.

10 out of 13 employees

Full Name Job Title Employer Total Paid
Jason Moore Senior Manager Communications And Customer Service City of Windsor $140,026
Natalie Helmer Senior Customer Service Representative City of Ottawa $134,362
Kevin Farmer Senior Technical Analyst - Information Technology Customer Service City of Toronto - Police Service $130,542
Paul Daniels Senior Customer Service Rep City of Toronto - Police Service $123,111
David Monopoli Senior Customer Service Rep City of Toronto - Police Service $122,229
Laetitia Kadyate Senior Customer Service Representative City of Ottawa $120,009
Tania Toffner Senior Manager, Quality Assurance And Customer Service Ontario Agency for Health Protection and Promotion $120,037
Gilbert Woo Senior Customer Service Rep City of Toronto - Police Service $119,172
Evan Tveit Senior Customer Service Rep City of Toronto - Police Service $119,022
Sean Wilke Senior Customer Service Rep City of Toronto - Police Service $113,531