The Ontario Sunshine List - Public Sector Salary Disclosure
The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.
Heather Brown
Heather Brown served as the Director - Customer Experience at City of Toronto - Toronto Transit Commission in 2024, received an annual salary of $177,641.38 and a taxable benefit of $527.64, as indicated by the Government of Ontario's Sunshine list. Heather has held the same position since 2022 has been receiving six-figure yearly compensation.
$178,169.02
Total paid in 2024
$177,641.38
Salary
$527.64
Taxable Benefit
 |
Female Very high confidence |
Find Heather on LinkedIn| Job Title : | Director - Customer Experience |
| Employer : | City of Toronto - Toronto Transit Commission |
| Sector : | Municipalities and Services |
| Year : | 2024 |
Comparing peers in identical roles within the organization | ||||
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$178K | ||||
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Comparison with other individuals in similar positions in Ontario | ||||
$178K | ||||
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| Bottom 90% | Below Average | Above Average | Top 10% |
Between 2017 and 2024, Heather experienced an average annual increase of approximately 8.17% in annual salary, including taxable benefits at City of Toronto - Toronto Transit Commission. By 2024, Heather's total pay had risen by 70.73% compared to the pay in 2017. Notably, during Heather's tenure as Director - Customer Experience, there has been a significant 27.64% rise in compensation over the past 2 years. Additional information can be found in the chart and table presented below.
Yearly Total Paid
| Year | Job Title | Salary | Taxable Benefit | Raise |
|---|---|---|---|---|
| 2024 | Director - Customer Experience | $177,641 | $528 | ⇧ 24.58% |
| 2023 | Director - Customer Experience | $142,562 | $456 | ⇧ 2.46% |
| 2022 | Director - Customer Experience | $139,152 | $436 | ⇧ 6.22% |
| 2021 | Manager - Customer Communications | $131,012 | $399 | ⇧ 8.22% |
| 2020 | Manager - Customer Communications | $121,034 | $398 | ⇧ 1.81% |
| 2019 | Manager - Customer Communications | $118,903 | $373 | ⇧ 9.35% |
| 2018 | Manager - Customer Communications | $108,371 | $705 | ⇧ 4.53% |
| 2017 | Senior Communications Advisor | $100,500 | $3,854 |
The 2024 Sunshine List has employee who held exactly same position title ( Director - Customer Experience ) in the City of Toronto - Toronto Transit Commission.
| Full Name | Salary | Taxable Benefit |
|---|---|---|
| Heather Brown | $177,641 | $528 |
The 2024 Sunshine List has 25 employees who held comparable positions in Ontario.
10 out of 25 employees
| Full Name | Job Title | Employer | Total Paid |
|---|---|---|---|
| Gary A Yorke | Executive Director Customer Experience | City of Toronto | $291,577 |
| Todd Bliss | Senior Director, Customer Experience | Liquor Control Board of Ontario | $229,652 |
| Alysha Hille | Director, Digital Marketing, Experience And Customer Relationship Management | Metrolinx | $214,568 |
| Robert Mark Thompson | Director, Payments Customer Experience And Channel Products | Metrolinx | $207,795 |
| Mohammed Hosseini-ara | Director, Branch Operations And Customer Experience | City of Toronto - Public Library Board | $206,574 |
| Devon Khusial | Director, Customer Research And Experience | Metrolinx | $202,749 |
| Roopwinder Chhina | Executive Director Customer Experience | City of Toronto | $197,875 |
| Frank Stirpe | Director Customer Experience And Deputy Chief Building Official | City of Toronto | $196,878 |
| Michael Martino | Senior Director, Customer Experience And Digital Programs | Workplace Safety and Insurance Board | $195,660 |
| Amanda Veraldi | Senior Director Digital Communications And Customer Experience | Ontario Lottery and Gaming Corporation | $194,967 |