The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Heather Brown

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Heather Brown served as the Director - Customer Experience at City of Toronto - Toronto Transit Commission in 2023, received an annual salary of $142,562.02 and a taxable benefit of $455.88, as indicated by the Government of Ontario's Sunshine list. Heather has held the same position since 2022 has been receiving six-figure yearly compensation.

$143,017.90

Total paid in 2023

$142,562.02

Salary

$455.88

Taxable Benefit

Gender: Female
Female
Very high confidence

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Job Title :   Director - Customer Experience
Employer :   City of Toronto - Toronto Transit Commission
Sector :   Municipalities and Services
Year :   2023

Comparing peers in identical roles within the organization

$143K
Low: $143K Avg: $143K High: $143K

Comparison with other individuals in similar positions in Ontario

$143K
Low: $100K Avg: $155K High: $247K
Bottom 90% Below Average Above Average Top 10%

Between 2017 and 2023, Heather experienced an average annual increase of approximately 5.43% in annual salary, including taxable benefits at City of Toronto - Toronto Transit Commission. By 2023, Heather's total pay had risen by 37.05% compared to the pay in 2017. Notably, during Heather's tenure as Director - Customer Experience, there has been a significant 2.46% rise in compensation over the past 1 year. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2023 Director - Customer Experience $142,562 $456 2.46%
2022 Director - Customer Experience $139,152 $436 6.22%
2021 Manager - Customer Communications $131,012 $399 8.22%
2020 Manager - Customer Communications $121,034 $398 1.81%
2019 Manager - Customer Communications $118,903 $373 9.35%
2018 Manager - Customer Communications $108,371 $705 4.53%
2017 Senior Communications Advisor $100,500 $3,854

The 2023 Sunshine List has employee who held exactly same position title ( Director - Customer Experience ) in the City of Toronto - Toronto Transit Commission.

Full Name Salary Taxable Benefit
Heather Brown $142,562 $456

The 2023 Sunshine List has 23 employees who held comparable positions in Ontario.

10 out of 23 employees

Full Name Job Title Employer Total Paid
Gary A Yorke Executive Director Customer Experience City of Toronto $247,431
Alysha Hille Director, Digital Marketing, Experience And Customer Relationship Management Metrolinx $202,128
Mohammed Hosseini - Ara Director Branch Operations And Customer Experience City of Toronto - Public Library Board $194,150
Richard A Noehammer Director Technology And Customer Experience City of Toronto $193,535
Amanda Veraldi Senior Director Digital Communications And Customer Experience Ontario Lottery and Gaming Corporation $189,833
Todd Bliss Senior Director, Customer Experience Liquor Control Board of Ontario $187,030
Devon Khusial Director, Customer Research And Experience Metrolinx $185,818
Michael Martino Senior Director, Customer Experience And Digital Programs Workplace Safety and Insurance Board $183,996
Matt Jones Director, Customer Experience, Strategy And Planning Ontario Cannabis Retail Corporation $183,148
Mona-louise Kenny Director, Communications And Customer Experience City of Kingston $157,920