The Ontario Sunshine List - Public Sector Salary Disclosure

The names, positions, salaries and total taxable benefits of public sector employees paid $100,000 or more in a calendar year.

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Carol Mercer

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Carol Mercer served as the Director, Customer Experience, Reporting And Analytics Branch at Government and Consumer Services in 2022, received an annual salary of $148,086.23 and a taxable benefit of $184.26, as indicated by the Government of Ontario's Sunshine list. Carol has held the same position since 2022 has been receiving six-figure yearly compensation.

$148,270.49

Total paid in 2022

$148,086.23

Salary

$184.26

Taxable Benefit

Gender: Female
Female
Very high confidence

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Job Title :   Director, Customer Experience, Reporting And Analytics Branch
Employer :   Government and Consumer Services
Sector :   Government of Ontario - Ministries
Year :   2022

Comparing peers in identical roles within the organization

$148K
Low: $148K Avg: $148K High: $148K

Comparison with other individuals in similar positions in Ontario

$148K
Low: $107K Avg: $156K High: $201K
Bottom 90% Below Average Above Average Top 10%

Between 2020 and 2022, Carol experienced an average annual increase of approximately 3.41% in annual salary, including taxable benefits at Government and Consumer Services. By 2022, Carol's total pay had risen by 6.54% compared to the pay in 2020. Additional information can be found in the chart and table presented below.

Yearly Total Paid

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Year Job Title Salary Taxable Benefit Raise
2022 Director, Customer Experience, Reporting And Analytics Branch $148,086 $184 -2.84%
2021 Director, Private Service Providers Branch $152,426 $178 9.66%
2020 Director, Private Service Providers Branch $138,991 $173

The 2022 Sunshine List has employee who held exactly same position title ( Director, Customer Experience, Reporting And Analytics Branch ) in the Government and Consumer Services.

Full Name Salary Taxable Benefit
Carol Mercer $148,086 $184

The 2022 Sunshine List has 18 employees who held comparable positions in Ontario.

10 out of 18 employees

Full Name Job Title Employer Total Paid
Colleen Mcduffe Senior Director, Customer Experience And Business Integration Ontario Health $200,885
Dameon Wilson Director, Payments Customer Experience And Channel Products Metrolinx $190,623
Alysha Hille Director, Digital Marketing, Experience And Customer Relationship Management Metrolinx $187,709
Mohammed Hosseini-ara Director, Branch Operations And Customer Experience City of Toronto - Public Library Board $182,868
Todd Bliss Senior Director, Customer Experience Liquor Control Board of Ontario $180,604
Michael Martino Senior Director, Customer Experience And Digital Programs Workplace Safety and Insurance Board $177,950
Matt Jones Director, Customer Experience, Strategy And Planning Ontario Cannabis Retail Corporation $176,075
Devon Khusial Director, Customer Research And Experience Metrolinx $165,796
Karen Warner Director, Customer Experience Support Ontario Health $155,809
Luke Stilin Director Enterprise Customer Strategy And Experience Ontario Lottery and Gaming Corporation $150,011